Auto rickshaw business is an excellent business , but the person has to really toil in the roads & dust. With good negotiation tactics, they can triple their income. Here, i am sharing some of the good counter-tactics for those negotiation tactics that will give you a complete win solution or a win-win solution.
Before going ahead, i would like to clarify certain terms that i would be using in this post :-
'Auto rickshaw' is also termed as 'Auto'.
'Auto wala' is a term from Hindi language for representing the driver of the auto.
In the past few weeks, i have been commuting by auto whenever possible to save time. I know the exact distance between Koramangala & ITPL and hence the cost. But sometimes, i found that the meter showed an extra amount of 25 rupees. Initially i did not mind about it, later thought of applying some negotiation tactics in those scenarios to enhance my negotiation skills . Lets see some of the scenarios.
1. While getting down, if the amount is extra(Consider here, the extra amount is 25 rupees), i would say 'Yaar, yeh tho bahud thez cheltha hei, actually 6o or 65 hoga'. Then, he will put down his head as it is the true fact or will say some traffic reason etc.., but finally he would refund atleast the 15 rupees. So, by just telling that the meter is running fast without arguing or negotiating in a high tone , i was able to win 15 rupees back. If you are arguing and getting down in the middle, he is sure to make some noise. To avoid chaos, be patient till you reach the destination and tell the fact in a soft manner. Do not talk much or drag him into negotiation/micro stuffs. It should surely help.
2.Some auto wala's will blindly say some amount. I ensured that i follow the 'Walk Away' principle immediately without further negotiation. They will finally come running behind to our expectation of driving with meter enabled. By this method, i need not put efforts for oral negotiation.
3.Some auto wala's follow the method of getting us into the auto with a wide smile and later while dropping they will not give back 25 rupees stating that he has only 100 rupee notes and does not have lower currency notes/coins. So, i ensure that i have some coins/change before boarding the auto.
4. Some auto wala's realize our intention by checking our sharp eyes on the meter while driving. They will give back the extra money even before we negotiate for it. I used to feel pity and get back only half/quarter of the money from them. But, later i realized that as one of the tactics they follow to win our sympathy and thereby they avoid the negotiation and use us by overriding our consciousness to give them the extra money which we initially hesitated while seeing the fast running meter. So, nowadays i dont fall into that trap :-)
5. Few guys follow the tactics of getting us into the auto and in the middle of the path to the destination, they may halt at a signal and grudge/cribb regarding the traffic and the loss due to it and raise the amount instantly. The best way to deal this situation is to ask the autowala to wait until the traffic clears and to see if it is really so drastic that he is unable to proceed ahead for more than 20 minutes. Few of the new travellers might not be able to judge the situation (It may be the usual traffic in that route) and they may give up to the autowala by accepting his deal. But, after reading this , you should never allow an autowala to exploit you unnecessarily.
General comment - Always, ensure that the auto has the digital meter because the probability of tampered digital meter is very very less.
Itz always an interesting ride in an auto !!
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